{"id":574,"date":"2018-05-24T19:31:16","date_gmt":"2018-05-24T19:31:16","guid":{"rendered":"http:\/\/fluentreports.com\/blog\/?p=574"},"modified":"2018-05-24T19:31:16","modified_gmt":"2018-05-24T19:31:16","slug":"tech-support-open-source-bug-fixes","status":"publish","type":"post","link":"https:\/\/fluentreports.com\/blog\/?p=574","title":{"rendered":"Tech support &#038; Open Source bug fixes"},"content":{"rendered":"<p>I get more than one message a week requesting help with one of my many open source plugins or projects.\u00a0\u00a0 I would really love to help you; but this is not something that is sustainable and completely unfair to my family.<\/p>\n<p>Not only did you get the plugin and\/or project for free; you already have the source code, documentation, and probably even a full demo that shows most -- if not all the functionality of the project.\u00a0\u00a0 You should have everything you need to find the answer to the question yourself.<\/p>\n<p>Pretty much all my income generated is currently from my doing contract development or consulting related work.\u00a0\u00a0 So any \"free\" support work that interrupts paid work; really is a bad thing for my family. \u00a0 If you are being paid to build your app; than you can see how this\u00a0 even more of an issue.<\/p>\n<p>If you really you think you found a bug; then by all means report it to the proper repo (https:\/\/github.com\/NathanaelA) and the support will be appropriately dolled out.\u00a0\u00a0 I do take bugs seriously; but again open source plugins are never as high of a priority as paid work.\u00a0\u00a0\u00a0 The bugs will eventually get fixed; but it might take several weeks to find the time to work on it.\u00a0\u00a0 In the meantime I do accept pull requests.\u00a0 I am also much more likely to accept your PR fairly quickly and fix anything that I find broken in it; than reject it.\u00a0 \ud83d\ude00<\/p>\n<p>Finally, I am not opposed to supporting you; so If you really want my support; I do offer paid support https:\/\/nativescript.tools\/product\/11<\/p>\n<p>Now back to the regularly scheduled technical blog posts.\u00a0 \ud83d\ude09<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I get more than one message a week requesting help with one of my many open source plugins or projects.\u00a0\u00a0 I would really love to help you; but this is not something that is sustainable and completely unfair to my family. Not only did you get the plugin and\/or project for free; you already have&hellip; <a class=\"more-link\" href=\"https:\/\/fluentreports.com\/blog\/?p=574\">Continue reading <span class=\"screen-reader-text\">Tech support &#038; Open Source bug fixes<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","footnotes":""},"categories":[1],"tags":[114,72,115],"class_list":["post-574","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-open-source","tag-support","tag-tech-support","entry"],"_links":{"self":[{"href":"https:\/\/fluentreports.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/574","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fluentreports.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fluentreports.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fluentreports.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fluentreports.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=574"}],"version-history":[{"count":1,"href":"https:\/\/fluentreports.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/574\/revisions"}],"predecessor-version":[{"id":575,"href":"https:\/\/fluentreports.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/574\/revisions\/575"}],"wp:attachment":[{"href":"https:\/\/fluentreports.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=574"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fluentreports.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=574"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fluentreports.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=574"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}